Passionate. Talented.
And a little out-of-the-box.
And a little out-of-the-box.
That’s how we describe ourselves here at MyRegistry.com.
We’re not just in the gift registry business, we’re in the business of celebrating!
Celebrating weddings...babies...birthdays...graduations...anniversaries... and every other milestone you can think of. But what we celebrate most are our people. These driven, passionate individuals pioneer, innovate, and deliver industry-leading solutions that transform the gifting experience.
Are you enthusiastic about technology, motivated by challenging work, and eager to grow? If so, we want you to join our team!
We’re an equal opportunity employer, and we pride ourselves on our cultural diversity.
Current Openings
Position
Position Type
Department
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Do you have the gift of gab? We are looking for a French/English speaking individual to join our team of highly professional online concierge agents, working for a fast paced company! Act as our front line and voice, welcoming the customers to utilize our services. We are looking for agents who will be able to assist clients with any technical issues utilizing our website, taking order information for purchases from multiple sites. This position is also responsible for reporting any website irregularities that need corrective action, in order to ensure that the standard of high level of service is achieved and our clients have been serviced successfully.
Requirements:
• Responding promptly and professionally to customer inquiries, concerns, and requests via phone, email, or live chat in a prompt and professional manner
• Resolving customer issues by taking ownership and following through to satisfactory resolution. Focuses on the customers need, guide the customers to alternative choices if their item is unavailable
• Keeping records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
• Identifying and escalating priority issues and communicating with relevant departments and/or team members to resolve them.
• Maintaining a positive and professional image of the company in all customer interactions.
• Contributing to team effort by accomplishing related results as needed.
• Identify the type of assistance needed
• Ascertain level of assistance needed to resolve inquiry and escalate when appropriate
• Deliver all information in a positive, conversational and compassionate manner to facilitate relationship development with clients
• Manage customer expectations
• Additional duties as assigned
Training will be provided
This is an in person position, with an exciting and close-knit office environment and benefits.
As this position is key to being punctual, local candidates are preferred but not required.
About Us
MyRegistry.com is the premier destination for Universal Gift Registry services. We give hundreds of thousands of users the ability to create one centralized registry for Weddings, Baby Showers, Birthdays, Graduations, Housewarmings, Holidays, and so much more. As the leader of global online gift registry services, MyRegistry.com gives you the flexibility to choose items from any store in the world—whether it be a local mom and pop shop or a national chain superstore. You can also add items from stores without websites just by snapping a picture and making it easy for everyone to get the gifts they want.
POSITION IS IN OFFICE
Available Shift:
Tues - Fri 12pm-8pm, & Sat 8am-4pm
Salary: $20/hr
Benefits:
Paid time off
Dental insurance
Health insurance
Vision insurance
401(k)
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We are seeking a Mid-Level experienced Full Stack Developer (60% Front End) with a proven record of technology leadership and building reliable software to join our growing team. This position calls for a hands-on, multi-tasker with very strong programming skills and a desire to create new, unchartered functionality in our industry together with a dedicated team of programmers.
Responsibilities:
Collaborate with the development team to integrate user facing-elements with service-side logic
Optimize applications for maximum speed and scalability
Collaborate with product owners to define our product, balancing features with time to market
Setup strategy to implement the stories
Build or enhance features in respect to the stories with defensible coding strategies
Collaborate effectively with technical and non-technical stakeholders
Follow agile best practices
Perform code reviews and approval pull requests
Skills and Qualifications
Minimum of 4-8 years experience
Languages: C#, Javascript, HTML, CSS, T-SQL
Environment: Microsoft Stack (.NET Framework 4.x, .NET Core 6.0), Azure, SQLServer, Windows, Azure DevOps, Visual Studio 2022, Git
Other Concepts: AJAX, React, ASP.NET, REST/GraphQL APIs, Azure Services
Design Patterns Proxy: Facade, Thread pool, Singleton, Factory Methods
Also: Any object oriented language, Heterogeneous API Integrations, CMS, Data integration,
3-tier architecture, SOA, Web Scraping, Automation.
Experience building cloud ready applications using .NET
Azure Functions, SPA, Microservices a plus
Web Scraping a plus
Experience in React a plus
Experience in Event driven systems a plus
About Us
MyRegistry.com is the premier destination for Universal Gift Registry services. We give hundreds of thousands of users the ability to create one centralized registry for Weddings, Baby Showers, Birthdays, Graduations, Housewarmings, Holidays, and so much more. As the leader of global online gift registry services, MyRegistry.com gives you the flexibility to choose items from any store in the world—whether it be a local mom and pop shop or a national chain superstore. You can also add items from stores without websites just by snapping a picture and making it easy for everyone to get the gifts they want.
Full-time / Monday-Friday- In Office Position, NO REMOTE
Visa Sponsorship Potentially Available
H-1B work authorization
Other non-immigrant work authorization (e.g. L-1, TN, E-3, O-1, etc.)
Immigrant visa sponsorship (e.g., green card sponsorship)
Job Types: Full-time, Permanent
Benefits:
401(k)
Dental insurance
Employee assistance program
Health insurance
Paid time off
Vision insurance
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We are seeking a Architect / Developer (60% Front End) with a proven record of technology leadership and building reliable software to join our growing team. This position calls for a hands-on, multi-tasker with very strong programming skills and a desire to create new, unchartered functionality in our industry together with a dedicated team of programmers.
Responsibilities
Collaborate with the development team to integrate user facing-elements with service-side logic
Optimize applications for maximum speed and scalability
Collaborate with product owners to define our product, balancing features with time to market
Setup strategy to implement the stories
Build or enhance features in respect to the stories with defensible coding strategies
Collaborate effectively with technical and non-technical stakeholders
Follow agile best practices
Perform code reviews and approval pull requests
Skills and Qualifications
Minimum of 8+ years experience
Languages: C#, Javascript, HTML, CSS, T-SQL
Environment: Microsoft Stack (.NET Framework 4.x, .NET Core 6.0), Azure, SQLServer, Windows, Azure DevOps, Visual Studio 2022, Git
Other Concepts: AJAX, React, ASP.NET, REST/GraphQL APIs, Azure Services
Design Patterns Proxy: Facade, Thread pool, Singleton, Factory Methods
Also: Any object oriented language, Heterogeneous API Integrations, CMS, Data integration,
3-tier architecture, SOA, Web Scraping, Automation.
Experience building cloud ready applications using .NET
Azure Functions, SPA, Microservices a plus
Web Scraping a plus
Experience in React a plus
Experience in Event driven systems a plus
About Us
MyRegistry.com is the premier destination for Universal Gift Registry services. We give hundreds of thousands of users the ability to create one centralized registry for Weddings, Baby Showers, Birthdays, Graduations, Housewarmings, Holidays, and so much more. As the leader of global online gift registry services, MyRegistry.com gives you the flexibility to choose items from any store in the world—whether it be a local mom and pop shop or a national chain superstore. You can also add items from stores without websites just by snapping a picture and making it easy for everyone to get the gifts they want.
Full-time / Monday-Friday- In Office Position, NO REMOTE
Benefits
Paid time off
Medical Insurance
Dental Insurance
Vision Insurance
401(k)
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A leading consumer technology company is seeking a highly motivated, seasoned SaaS Sales Manager with sales and business development experience to build and grow our sales team. You will be responsible for driving revenue through the acquisition of new and expansion of existing clients. The ideal candidate is a proactive results-oriented individual with a proven track record in SaaS sales, the ability to thrive in a fast-paced, target-driven environment.
Responsibilities
-Build and lead a team of highly motivated of sales representative through hands-on training, industry best practices and deep product expertise and develop a culture of accountability
-Develop and execute sales plans by identifying new prospects and upselling existing clients
-Keep stakeholders informed and updated on quarterly projections, actuals and new business pipeline opportunities
-Proactively resolve client’s questions and bring sales feedback from customer conversations to the executive team on a regular basis.
-Collaborate with marketing and product teams to ensure that the right prospects are addressed through the appropriate nurture channels
Qualifications
-Minimum 5 years of proven experience as a successful sales manager in the SaaS industry
-Results-driven mindset with a proven track record of consistently achieving or exceeding sales targets
-Strong knowledge of SaaS sales methodologies, best practices, and industry trends
-Excellent leadership skills with the ability to inspire and motivate a sales team
-Exceptional communication and interpersonal skills to build relationships and negotiate effectively
-Ability to work well under pressure and thrive in a fast-paced, target-driven environment.
-Analytical mindset with the ability to analyze sales data, identify trends, and make data-driven decisions
-Proficiency in using CRM software and sales productivity tools
-Willingness to travel as needed to meet with clients and attend industry conferences and events
-Bachelors degree in Business Administration, Marketing, or a related field
If you are a highly driven individual with a passion for SaaS sales and the ability to deliver exceptional results, we encourage you to apply for the position. Join our team and play a key role in driving our company's growth and success in the competitive SaaS marketplace.
Benefits
Paid Time off and Holidays
Medical Insurance
Dental & Vision
401k
Visa Sponsorship
Salary
Starting at $85,000 PLUS competitive commission
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We are looking for a highly motivated and experienced Client Success Specialist to join our team. The successful candidate will be responsible for developing and maintaining long-term relationships with our Enterprise level customers, ensuring their satisfaction with our products and services, and increasing customer lifetime value by becoming a trusted advisor to the customer/client. The ideal candidate will be reporting to the SVP of Partner Management, should have excellent communication skills, be able to work independently and as part of a team.
Duties and Responsibilities:
-Act as a liaison between new and client customers and operations staff, develop and maintain long-term relationships with customers, ensuring their satisfaction with our products and services.
-Ensures that all required client paperwork is complete, accurate, and submitted on time.
-Understands and communicates information regarding company products, services, to new and existing clients.
-Develop and implement efficient customer success strategies.
-Collect data to clearly understand the needs of the customers.
-Assist existing customers with new features and help them with troubleshooting.
-Handle both inbound and outbound calls and multiple customer emails on a daily basis.
-Communicate effectively with both internal and external senior managers to better understand customer needs, maximize retention and growth.
-Maintain existing customer-success metrics and data as directed.
-Responds to all inquiries and requests in a timely and professional manner.
-Provides timely and accurate reports as required.
-Attends and participates in business/trade events that impact business unit.
-Attends and participates in team pipeline meetings.
-Performs other related duties as assigned by management.
Qualifications:
-3+ years of experience in client success, account management, or related field.
-Excellent written and verbal communication skills.
-Strong organizational skills; able to manage priorities and workflow.
-Good judgement with the ability to make timely and sound decisions.
-Creative, flexible, and innovative team player.
-Ability to work independently and as a member of various teams.
-Bachelor’s degree in Business Administration, Marketing, or related field.
The role is fully onsite, with no remote/hybrid option. Please apply if interested!
Office Hours : Monday - Friday 9a-6p
About Us
MyRegistry.com is the premier destination for Universal Gift Registry services. We give hundreds of thousands of users the ability to create one centralized registry for Weddings, Baby Showers, Birthdays, Graduations, Housewarmings, Holidays, and so much more. As the leader of global online gift registry services, MyRegistry.com gives you the flexibility to choose items from any store in the world—whether it be a local mom and pop shop or a national chain superstore. You can also add items from stores without websites just by snapping a picture and making it easy for everyone to get the gifts they want.
Job Type: Full-time
Salary: $60,000.00 per year depending on experience
Benefits:
Paid Time Off
Health insurance
Dental insurance
Vision insurance
401k
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oin the revolution in gifting! Our universal gift registry is on the hunt for a dynamic Call Center Customer Care Manager who can help us transform every special occasion into an unforgettable experience. The candidate will be the driving force behind our high-level customer satisfaction. This role is pivotal in shaping the customer experience, as it requires an understanding that exceptional service goes beyond just resolving issues. You are a leader, mentor, and problem-solver, all rolled into one. You will be responsible for managing our customer care team and ensuring that they deliver top-notch service that not only solves problems but also turns customers into loyal advocates. Your ability to build strong relationships with customers, your team, and across the organization will be key to your success. If you are passionate about people, problem-solving, and creating a positive impact, this role is for you.
Responsibilities
Develop and implement customer service strategies, policies, and procedures to ensure efficient and effective service delivery.
Manage and supervise a team of customer care representatives, including recruitment, training, coaching, and performance management.
Set performance goals and objectives for the customer care team, monitor performance metrics, and provide regular feedback and recognition.
Foster a customer-centric culture within the team, emphasizing the importance of delivering exceptional customer experiences.
Handle escalated customer inquiries and complaints, ensuring timely resolution and customer satisfaction.
Collaborate with cross-functional teams, such as sales, marketing, and operations, to improve processes and enhance the customer experience.
Conduct regular quality assurance reviews of customer interactions and provide feedback and coaching to the team for continuous improvement.
Analyze customer feedback and data to identify trends, issues, and areas for improvement, and implement appropriate actions.
Prepare and present reports on customer service performance, including key metrics, trends, and improvement initiatives, to senior management.
Hold bi-weekly meetings updating team with new information, collaborating and listening to their responses and to help motivate members.
Approve regular payroll submission for team.
Qualifications
Proven experience as a Call Center Customer Care Manager or similar role, with a strong track record in managing customer service teams and driving customer satisfaction.
In-depth knowledge of customer service principles, practices, and techniques.
Strong problem-solving and decision-making skills, with the ability to handle complex customer issues and resolve conflicts.
Excellent leadership skills, with the ability to motivate and inspire a team to achieve goals and deliver exceptional customer experiences.
Exceptional communication and interpersonal skills, with the ability to effectively interact with customers, team members, and stakeholders at all levels.
Proficiency in using customer service software, CRM systems, and other relevant tools.
Possesses an analytical approach, capable of examining data, spotting trends, and making decisions based on data to enhance the performance of customer service.
Excellent organizational and time management skills, with the ability to prioritize and manage multiple tasks and deadlines.
Customer-focused mindset with a passion for delivering outstanding customer satisfaction.
Bachelor's degree in Business Administration, Marketing, or a related field (relevant certifications in customer service management are a plus).
Office hours - Monday - Friday , 9am-6pm
ONSITE ONLY- NO REMOTE/HYBRID
Benefits:
Paid PTO
Medical/Dental/Vision Insurance
Salary: 65k
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Join us at MyRegistry, as a Digital Media/Advertising Coordinator and take your career to new heights. We are on the lookout for a self-motivated, outgoing individual to play a pivotal role in managing client campaigns and advertising content across MyRegistry.com. As the Digital Media Coordinator, you'll be the mastermind behind our digital media campaigns, crafting engaging content and executing digital marketing strategies that resonate with our audience. Collaborating with the VP of Advertising and internal teams, you'll develop and implement campaigns that align seamlessly with our company objectives and drive results.
Who You Are:
Implement, manage, and traffic client campaigns and advertising content across the MyRegistry.com site utilizing Google Ad Manager and other internal systems (we will train on these systems)
Identify and resolve technical issues related to ad delivery, tracking, or reporting to minimize disruptions to campaigns
Participate in client meetings and generate regular reports on campaign performance, providing insights and recommendations to clients
Create engaging digital media content and ad copy that captivates our audience while understanding our brand as well as our clients’
Analyze data and provide insightful reporting to drive decision-making and ensure delivery of all campaign requirements
Direct and coordinate with the design team to ensure timely execution of required ad units
Work closely with cross-functional teams, including email, marketing, design, and data analytics, to ensure seamless campaign execution
Collaborate with the marketing team on sponsored social posts, sweepstakes, and other client requirements
Oversee scheduling, testing, and management of advertiser emails
Prepare recap presentations and reports, utilizing internal systems as well as Google Ad Manager, Google Analytics, Tableau, etc.
Conduct regular quality checks to ensure the accuracy and functionality of ad creatives and landing pages
What We Need:
Comfortable with new technology and digital marketing tools
Excellent communication and writing abilities
Proficient in creating engaging PowerPoint presentations
Strong familiarity with spreadsheets, data, and reporting
Superior organization skills to manage multiple projects simultaneously
High level of professionalism and adaptability in a fast-paced environment
Proficiency in Google Workspace, PowerPoint, and Excel
Prior experience with Google Ad Manager is a plus
Proficiency in using analytics platforms such as Google Analytics is a plus
1-2 years of experience in either a marketing or related role.
If you're passionate about digital media, have a knack for advertising, and thrive in a collaborative environment, we want to hear from you! Take the next step in your career journey and join us at MyRegistry.com where your creativity and expertise will be valued and rewarded.
Apply now and let's create something extraordinary together!
Training will be provided.
Role is 100% ONSITE
Mon-Fri 9a-6p
Medical Insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k
Salary: 50k
-
Do you have the gift of gab? Join our team of highly professional online concierge agents, working for a fast paced company! Act as our front line and voice, welcoming the customers to utilize our services. We are looking for agents who will be able to assist clients with any technical issues utilizing our website, taking order information for purchases from multiple sites. This position is also responsible for reporting any website irregularities that need corrective action, in order to ensure that the standard of high level of service is achieved and our clients have been serviced successfully.
Requirements:
• Responding promptly and professionally to customer inquiries, concerns, and requests via phone, email, or live chat in a prompt and professional manner
• Resolving customer issues by taking ownership and following through to satisfactory resolution. Focuses on the customers need, guide the customers to alternative choices if their item is unavailable
• Keeping records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
• Identifying and escalating priority issues and communicating with relevant departments and/or team members to resolve them.
• Maintaining a positive and professional image of the company in all customer interactions.
• Contributing to team effort by accomplishing related results as needed.
• Identify the type of assistance needed
• Ascertain level of assistance needed to resolve inquiry and escalate when appropriate
• Deliver all information in a positive, conversational and compassionate manner to facilitate relationship development with clients
• Manage customer expectations
• Actively engage customers in on-line chat context
• Additional duties as assigned
Training will be provided
This is an in person position, with an exciting and close-knit office environment and benefits. As this position is key to being punctual, local candidates are preferred but not required.
Education:
•Associate (Preferred)
Experience:
•Customer Service: 3 years (Preferred)
About Us
MyRegistry.com is the premier destination for Universal Gift Registry services. We give hundreds of thousands of users the ability to create one centralized registry for Weddings, Baby Showers, Birthdays, Graduations, Housewarmings, Holidays, and so much more. As the leader of global online gift registry services, MyRegistry.com gives you the flexibility to choose items from any store in the world—whether it be a local mom and pop shop or a national chain superstore. You can also add items from stores without websites just by snapping a picture and making it easy for everyone to get the gifts they want.
Available Shifts:
Sun - Thurs 4pm-12am
Tues - Sat 4pm-12am
ALL SHIFTS ARE IN OFFICE
Job Type: Full-time
Salary: $18.00 per hour
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
-
Our Gift Registry Software Sales is the pulse of our business and the sales team sets the pace for the company's success. We are seeking a motivated Sales Executive to join our growing team in Fort Lee, NJ. Your primary focus will be to promote the sale of the most robust and industry leading Registry platform on the market to key retailers, direct brands and e-commerce partners. The right person will own the sales process, be resourceful, driven and know how to drive prospects to close.
Responsibilities:
Prospect and close business within a targeted list of verticals and assigned leads
Achieve quarterly revenue goals
Build client, industry and partner relationships and trust
Represent MyRegistry in the marketplace and become an active Brand advocate
Lead sales process by working closely with internal teams such as Client Services, engineering, and marketing to ensure client expectations are communicated internally and delivered on time and on budget
Research, gather and share competitive market information
Read industry trades to stay current with developments in e-commerce, technology and industry verticals
Qualifications:
1+ years of experience in a digital media, digital marketing or SaaS company
Previous technology platform experience a huge plus
Previous client facing role a plus
Excitement for and familiarity with the rapidly evolving e-commerce space
Proficiency with PowerPoint, Excel, Word Hubspot and/or other CRM Systems
Exceptional communication and presentation skills
Extremely strong listening, questioning, contract negotiation and written communication skills
Integrity, passion, resourcefulness and a roll-up your sleeves attitude
Effective time management and multitasking skills
Ability to successfully work as an individual within a fast paced team
Job Type: Full-time (from the Fort Lee office)
Salary: $45k-$50k DOE + uncapped Commissions and Bonus structure (Six figures easily attainable)
Experience: Software sales: 1 year (preferred) Sales: 1 year (Required)
Education: Bachelors (preferred)
Location: Fort Lee, NJ (Required)
PERKS:
- Paid vacation and holidays
- Health, 401K and Dental, Vision
- Generous Commission paid monthly
- Potential for growth
